black and white composite image of a newborn baby with chin on hands commonly known as the Froggy pose

Frequently asked Questions

When is the best time to book?

Newborn Sessions, it is best to contact me during your pregnancy to book in around your due date to ensure there is availability in my schedule. Once baby has arrived we can finalise a time and date for your session. Ideally it is best to photograph your newborn during the first two weeks. Older babies to be booked under Infant Sessions, as older babies may not be able to posed the same as a newborn..

Maternity Sessions, best time is around 34-37 weeks into your pregnancy, however can be done at any stage.

Family and portrait Sessions can be done at any time, preference for outdoor locations is just before sunset, or if you are an early riser just after sunrise, studio sessions can be accommodated at anytime.

Baby and Child Sessions, can be done at any time, preference for outdoor locations is just before sunset, or if you are an early riser just after sunrise, studio sessions can be accommodated at anytime.

If you have a specific date in mind, please ensure you book in advance to avoid disappointment.

Do you have availability on weekends?

Yes, this question gets asked the most as not everyone is available during the week, sessions can be booked on weekends for no additional cost.

How long will the session last?

Most sessions are generally between 30-60 mins, newborns allow for 3 hours.

These are approximate and a guide only, as the sessions are based on your purchased package and the amount of images required.

Do you do in home sessions?

Newborn sessions, Cake Smash and most Milestone sessions take place in my Studio at Kent Town, where everything is readily available for your session.

Maternity, family Sessions can take place either in the studio or on location, I have a number of dresses available to chose from or bring along your own.

In special circumstances only will an in home session be considered and I am open to that discussion, so I welcome the question.

Can I have an outdoor session?

Yes, for a number of different sessions you can book an outdoor session, however traditional newborn sessions are studio only.

What should I/we wear?

The most popular question that I get asked and this is part of your pre-shoot consultation where we will have a chat prior to your session and I will provide you some guidance with what photographs well.

For your newborns sessions I have everything we need, a large selection of wraps, hats, props and outfits that have been selected from here in Australia and overseas.

Maternity dresses are available for you to use in your session, an appointment can be included to come in and try prior to your session date.

Baby & Child sessions, I do have some outfits for children aged 6-18mths for cake smash and sitter sessions, however we will chat about this in your pre-shoot consultation.

Do you provide hair and make up services?

I am able to assist, however as I engage an external make up artist, who have their own business it is paramount that there is sufficient notice before your session, so please consider booking early.

What experience do you have?

Yes, I’ve been photographing since 2015, both personally and professionally.

I continually invest in my education with workshops and online learning, I have Cert iii in Photo Imaging and a Diploma in Photography and Digital Media,

Safety is a number one priority for both my clients and myself. Any sessions involving children will be a children led session, meaning that I will not insist nor have poses insisted on if the child/ren are unhappy or reluctant to participate.

My vaccinations are all up to date, including Covid, Whooping Cough as I understand as a mum myself how important it is and especially with your precious newborn.
I have a WWCC (Working with Children’s Certificate)

How many photos do you take?

During your session I take a lot of images, I want to ensure I capture every little detail and a variety of shots, you will typically be presented with the best from your session to choose from, all images are individually professionally retouched by me.

How many people can be in my session?

As everyone’s session needs are different, my packages and sessions are based on the immediate family eg siblings and parents.

Other family members are welcome to join your session, however this needs to be discussed prior to booking your family session.

I encourage parents and siblings to be captured in your newborn and Styled sessions.

When will I get to see the images?

After your session you will be invited back to your ordering appointment if you are purchasing prints, albums or wall art within 2 weeks of your session.

Otherwise, the gallery will be sent to you to review, select your images, any minor edits will be attended to and then download link will be sent.

How much is the session?

Each session is priced uniquely due to the difference in time, and what is involved in your session. You will find all the details on pricing under “Pricing”

When do I pay?

There is a retainer to hold your session at the time of booking of $150, the balance is required to be paid 48 hours before your session (if booking a package, due to the discount that is applied the package price is due at the time of booking) or specials that are run from time to time need to be paid in full, unless otherwise agreed.

Where areas do you service?

I have clients from various locations within South Australia. The Studio being centrally located in Kent Town allows me service the Adelaide and Greater Adelaide areas.

For Location shoots, I have happy to travel, this can be discussed in your pre-shoot consultation.

Do you have gift vouchers?

Yes I do, its a lovely gift idea.

Can I purchase more images ?

Short answer is yes, other packages come with smaller number of images and you can purchase more.

Our premium packages come with an entire gallery, so no need to shortlist your favourites.

If you are wanting more images, it may be best to purchase a higher package as that is where there are some significant savings to be had, also the session is based on your package choice, so if you are definitely wanting more images then selecting the right package is paramount.

Package Pricing and additional images are not negotiable to keep it fair for all clients

Frequent questions answered here, this beautiful mumma and baby session in the studio with a white background was so special

Privacy Policy

Last Updated: 24/07/2026

1. Introduction

At Jackie Allender Photography (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you engage in our photography services, visit our website, or interact with us.

This policy is intended to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

2. What Information We Collect

We may collect personal information including:

We may also collect technical information when you visit our website, including:

3. How We Collect Personal Information

We collect information when you:

4. How We Use Your Information

We may use your personal information to:

5. Photographs and Image Use

As a photography business, we create and store photographs that may contain identifiable images of individuals.

Unless otherwise agreed in writing, we may use selected photographs for:

Clients may request that their images remain private. Any such request should be made in writing before or at the time of booking, and we will make reasonable efforts to accommodate the request.

6. Disclosure of Personal Information

We may disclose your personal information to:

We do not sell personal information to third parties.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

While we take reasonable precautions, no method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.

8. Overseas Disclosure

Some of our service providers may store data on servers located outside Australia. By engaging our services, you acknowledge that your information may be transferred, stored, or processed overseas where appropriate safeguards are in place.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

You may configure your browser to refuse cookies; however, some website functions may not operate correctly.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

To make such a request, please contact us using the details below.

11. Marketing Communications

We may send promotional emails or marketing communications about our services.

You can opt out of receiving marketing communications at any time by:

12. Retention of Information

We retain personal information and photographic images only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

After this period, information may be securely deleted or de-identified.

13. Complaints

If you have concerns about how we handle your personal information, please contact us.

We will investigate your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Contact Us

Jackie Allender Photography
Email: Jackie@jackieallender.com
Phone: 0499121140
Website: www.jackieallenderphotography.com.au
Address: 105 King William Street, Kent Town SA